Our standard processing time is 1–2 business days. For domestic orders, you can expect delivery within 3–7 business days, while international orders typically arrive within 7–28 business days (except custom delays). Please note that delivery times may vary based on your location and customs processing.

We offer an easy 30-day returns policy. If you’re not completely satisfied with your purchase, you can return eligible items within 30 days of delivery, provided they are in their original condition. Please refer to our detailed returns policy page for instructions and any exceptions.

To update your shipping address, log in to your account and navigate to the “My Account” section. Under “Address Book,” you can edit your shipping details. If your order is already placed, please contact our support team as soon as possible to see if any changes can be made before shipping.

Once your order is shipped, you will receive an email with a tracking number and a link to the carrier’s website. You can also log in to your account and view the current status of your order in the “Order History” section.

Our happiness team is here to help! You can contact us emailing us at info@cbmix.com. We aim to respond promptly to all inquiries.

If you notice an error in your shipping address, contact our support team immediately. If your order hasn’t been processed for shipping, we will do our best to update your address. Once an order has shipped, corrections may need to be coordinated directly with the carrier.

CBMix offers shipping to countries listed at Cart and Checkout pages. Enjoy free shipping on orders above $50 to limited locations. For specific country-related inquiries, please contact our support team.

We strive to consolidate your items into one package whenever possible. However, if items are sourced from different warehouses or have varying availability, your order may arrive in separate shipments. You will receive tracking details for each shipment.